All orders are usually* dispatched in 1-3 business days. If for any reason this isn't possible, we will contact you within that time-frame with more information.
*Please Note - In the run up to Christmas we are experiencing a very high volume of orders. Our staff are working as hard and fast as they can to get things out, but please bear with us if we take a little longer than usual. Please choose Express Shipping if you need your items quickly, as we do try to prioritise these orders. If you have any concerns, please reach out and we'll do out best to get back to you ASAP.
Music Junction is pleased to be able to offer Australia-wide free freight on orders over $99*. This is usually a standard 2-5 business day service using Australia Post, StarTrack or TNT (depending on your location and the size of the shipment).
For most orders, you can also choose to pay extra to have your item sent Express, which should normally reduce the shipping time to 1-2 business days.
*Due to the enormity of our country and the cost of freighting some larger or fragile items, there are a few exceptions to our free freight offer. These include:
- Some larger items such as Acoustic Pianos, Console Digital Pianos, Stands or Drum Kits. Basically, if it's big and bulky there may be a small (always subsidised) freight charge.
- New & Second-Hand Accordions
- Cellos and Double Basses
If you are overseas and would like to purchase something, please contact us via the online chat and we would be happy to discuss eligibility and quote on the shipping to your location.